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News, business and more...

News, business and more…

Author Archives: Deborah L. Kerr, Ph.D.

Keeping the People Who Keep You in Business – Part 2 of 3

Everyone knows that turnover of good employees is costly, but do you know the cost in dollars and cents?  There are two kinds of costs in the hiring process: direct and indirect. The biggest problem is that “cost to hire” is money spent invisibly - the costs are not on any financial statement and no one cuts a check to cover them.
 

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Keeping the People Who Keep You in Business – Part 1 of 3

Think about the last time you lost an employee you wanted to retain.  You know, the one you knew could handle challenges, solve problems, and sooth customers. The one you really trusted.  The one who hung in through belt-tightening, cutbacks, and unending requests to work harder, work smarter or just plain work longer. That employee.

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